Understand Rutba.pk’s Terms & Conditions covering orders, payments, delivery, returns, and user responsibilities when shopping online.

Terms & Conditions

Effective Date: April 2026
Website: https://rutba.pk
Business Name: RUTBA

1. Introduction

By accessing or using RUTBA services, you agree to comply with these Terms & Conditions.

2. Products & Orders

All products are subject to availability.
We reserve the right to cancel or refuse any order.
Prices are subject to change without prior notice.

3. Order Confirmation

Orders may be confirmed via WhatsApp or phone.
RUTBA reserves the right to verify orders before processing.

4. Pricing & Payment

Prices are listed in PKR.
Payment methods may include:
- Cash on Delivery (COD)
- Bank Transfer (if applicable)

5. Shipping & Delivery

Delivery timelines may vary depending on location.
Delays may occur due to unforeseen circumstances.
Shipping charges may apply.

6. Returns & Exchanges

Returns/exchanges are only accepted if:
- Product is damaged
- Wrong item delivered
Requests must be made within 2 days of delivery.
Items must be unused and in original condition.

7. No Refund Policy

Refunds are generally not offered unless required by law.
Exchanges or store credit may be provided instead.

8. User Responsibilities

Users agree:

To provide accurate information
Not to misuse the website
Not to engage in fraudulent activities

9. Intellectual Property

All content on this website (images, logos, text) belongs to RUTBA and cannot be used without permission.

10. Limitation of Liability

RUTBA is not liable for:

Indirect or incidental damages
Delays beyond our control
Misuse of products

11. External Platforms

Orders placed via WhatsApp or social media are also subject to these Terms.

12. Changes to Terms

We reserve the right to update these Terms at any time.

13. Governing Law

These Terms are governed by the laws of Pakistan.

14. Contact Us

📞 +92 324 5303530
📍 Tramri Chowk, Islamabad
✉️ rutba317@gmail.com

RUTBA – Premium Fashion Store

More to explore